Privacy Policy

Regrade is a Shopify app that helps merchants sell returned and used items on their existing product pages. This policy explains what information we collect, why, and how we protect it. We keep things simple because we genuinely try to collect as little as possible.

Who we are

Regrade is operated by Rønning Webutvikling, based in Norway. If you have any questions about this policy you can reach us at hello@getregrade.com.

What we collect and why

Waitlist sign-ups

When you join our waitlist we ask for your email address, and optionally your first name. We use this to send you one email when Regrade opens to early merchants. Nothing else. You can unsubscribe at any time by clicking the link in that email or by writing to us.

Analytics

We use Plausible Analytics to understand how many people visit our site and which pages they read. Plausible is a privacy-first analytics tool — it does not use cookies, does not collect personal data, does not track you across websites, and does not build profiles. The aggregate statistics it provides are anonymous by design. There is nothing to opt out of.

You can review Plausible's data policy at plausible.io/privacy.

Reddit Pixel

We use the Reddit Pixel to measure the effectiveness of our advertising on Reddit. The pixel tracks page visits and waitlist sign-ups so we can understand which ads lead to conversions. Reddit may use cookies to identify your browser and associate your activity with your Reddit account if you are logged in. This data helps us optimise our ad spend and reach people who may benefit from Regrade.

You can opt out of Reddit's interest-based advertising at reddit.com/settings/privacy or through the Digital Advertising Alliance's opt-out at optout.aboutads.info.

Cookies

We do not set any first-party cookies. However, the Reddit Pixel may set third-party cookies to measure ad performance and attribute conversions. These cookies are managed by Reddit and subject to their privacy policy.

How we store your data

Waitlist email addresses are stored securely with our email service provider. We retain them only for as long as you remain on the waitlist. Once Regrade launches and the waitlist is closed, or if you unsubscribe, your address is deleted.

Your rights

You have the right to access, correct, or delete the personal data we hold about you. Because we only hold your email address and optional first name, the simplest way to exercise these rights is to email us at hello@getregrade.com and we will handle your request promptly.

If you are based in the European Economic Area you also have rights under the GDPR, including the right to lodge a complaint with your national data protection authority.

Third-party services

We use the following third-party services to operate this site:

• Plausible Analytics — anonymous aggregate site statistics. No personal data processed.
• Reddit Pixel — conversion tracking for Reddit ads. May set cookies and process data as described in Reddit's privacy policy.
• Email service provider — to store waitlist addresses and send the launch email. Data is processed under a data-processing agreement.

We do not sell or share your data with anyone else.

Changes to this policy

If we make material changes we will update the date at the top of this page. We may also email waitlist members if a change affects how we use their data.